Quality Guarantee

  • 14 Day Quality Guarantee Details

    The overwhelming majority of our orders are delivered without any issues. However, due to the complexities of packing and shipping live plants, sometimes things don’t quite go as expected. For these rare instances, we offer this 14 Day Quality Guarantee to all our customers: Our plants and produ...
  • Plant Size

    If you feel your succulent is too small, please double check with the product listing prior to contacting us. Many succulents are naturally small plants that may not completely fill a 2.0” pot.
  • Returns and Refunds

    What to do if there's an issue with your order If you have any of the issues covered by our quality guarantee, please follow these steps within 14 days of delivery: Message us here, or email us: info @ mountaincrestgardens.com Attach a photograph of the issue for our records. We will respond wi...
  • User Reviews, Comments & Submissions

    Mountain Crest Gardens welcomes your reviews, comments, and other communications, photos, videos, or any other content that you submit through or to the Site, or any content or information you publish through any social media and allow Mountain Crest Gardens to feature, such as your name, social ...