Welcome to Our Help Site

• My order was delivered, what should I do first?
• Where should I keep / grow my succulents?
• When should I plant my succulents after they arrive?
• My plants were delivered wet, what do I do?
• My plants were delivered dry, what do I do?
• My plants were delivered damaged, what do I do?

• How much sun / light do succulents need?
• Too little light: symptoms & solutions
• Too much sun: symptoms & solutions
• Grow lights for succulents: what you should know

• Watering succulents: a complete guide
• Over-watered succulents: symptoms & solutions
• Under-watered succulents: symptoms & solutions

• What kind of soil should I use with succulents?
• Do I need to fertilize succulents?
• Should I use a top dressing with succulents?

• Pots for succulents: a complete guide
• Can I use a pot or container without a drainage hole?
• Succulent terrariums: what you should know
• Succulent living walls & green roofs: what you should know

• How long can I keep succulents in their original pots or trays?
• When should I plant succulents outdoors?
• Where should I plant succulents?
• Planting succulents: step-by-step guide
• How densely should I plant / space succulents?
• How fast do succulents grow or spread?
• Repotting overgrown succulents: step-by-step guide

See all articles in Planting and Transplanting →

• What is the powdery farina (epicuticular wax) on succulent leaves?
• Why does my succulent look different from the photo online?
• Why is my succulent changing colors?

• Propagating succulent leaves & cuttings: step-by-step guide
• Propagating Sempervivum Hens & Chicks
• Propagating Sempervivum heuffelii

• Pests and diseases for succulents: general prevention & solutions
• Mealybugs: signs & treatments
• Aphids: signs & treatments
• Fungal Infections: signs & treatments
• Fungus gnats: signs & treatments
• Gray mold (Botrytis): signs & treatments
• Scale: signs & treatments

• Which succulent variety should I get?
• What’s the difference between “soft” and “hardy” succulents?
• What are succulent growth forms?
• Are any succulents toxic?
• Which succulents are safe for pets?
• Best succulent varieties for indoors / low light
• Best succulent varieties for wet / humid conditions

See all articles in Variety Specifics →

• How hardy are succulents?
• What is my hardiness zone?
• Can I grow succulents rated for zones lower than my own?
• Can I grow succulents rated for zones higher than my own?
• Growing succulents in cold climates: tips & tricks
• Growing succulents in wet or humid areas: tips & tricks
• Growing succulents in hot, dry areas: tips & tricks

• Succulent dormancy: what you should know
• In which seasons can I plant?
• How does plant care change from summer to winter?

• Fading to green or white
• Going soft, translucent yellow, and mushy
• Stretching / reaching for light
• Becoming limp, wrinkly, or crispy
• Turning reddish
• Getting dark spots
• Marked with scarring or other abrasions

See all articles in Help! My succulent is... →

• Can you identify this plant?
• Will my plants have names included?
• When will a plant be back in stock?
• Do you have this plant?
• What if I have other questions, concerns, or requests?
• Where can I learn more about succulents?

• Changing Orders
• Coupon Info
• Free Bonus Succulent with Every Plant Order
• Mystery Bonus Plant
• Ordering Options
• Safe Shopping Guarantee / Privacy
• Shopping with Klarna

See all articles in Ordering Info →

• 14 Day Quality Guarantee Details
• Plant Size
• Returns and Refunds
• User Reviews, Comments & Submissions

• How We Pack and Ship Succulents
• No International Shipping
• Shipping Exceptions for Hawaii, Alaska, Puerto Rico, and Other US Territories
• Shipping Schedule
• Shipping Speed
• Summer Shipping
• Winter Shipping

• Shipping Rates - Guam & Northern Mariana Islands
• Shipping Rates - Puerto Rico & U.S. Islands
• Shipping Rates - U.S. Hawaii & Alaska
• Shipping Rates - U.S. Lower 48 States